We are offering a free 7 days trial. If you need some more time to be sure, each additional week will be charged $100. There is no pick-up service for trial saddles so you have to bring or ship it to our office in Napa if you decide to return the saddle.
In case we do not have a saddle fitter in your area, we are happy to ship you the saddle of your choosing. We do ask for a deposit (the full price of the saddle) prior to shipment. The price of the saddle will be refunded once/if the saddle is returned in good condition. There is a $100 handling fee for regular ground shipping, which is non-refundable.
After receiving the saddle, you have 7 days to test ride it. Should you need more time, please contact us no less than 24hrs before your 7 days trial period is up. Each additional week is charged with $100.
To return the saddle to us, please use our box and make sure that the saddle is free of any damage and dirt. If we receive the saddle in a condition other than that in which it was sent to you, we do reserve the right to charge a depreciation value to your deposit. So please take utmost care of the saddle while it is in your possession.
Please note that the cost for shipment (to and from) are paid by the customer.
Please contact us with any questions you may have.